Privacy Policy for O&C Enterprises LLC
Effective Date: April 21st, 2026
O&C Enterprises LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website. This Privacy Policy explains what information we collect, how it is used, and your rights regarding that information.
1. Information We Collect
We collect information you voluntarily provide through our website forms, including:
- Name
- Email address
- Phone number
- Message content
In addition, we may automatically collect certain technical information when you use our website, including:
- IP address
- General geolocation data (city/state level)
This information is collected to help us respond to inquiries and maintain the security and functionality of our website.
2. How We Use Your Information
We use the information you provide strictly for the following purposes:
- Responding to inquiries submitted through our contact form
- Communicating with you regarding your request
- Providing customer service responses
We do not use your information for marketing, promotional outreach, or unsolicited communications.
3. SMS Communication
If you choose to opt in to SMS communications through our website:
- Messages will be limited to customer service replies and responses to your inquiries
- You will only receive messages related to your direct interaction with us
- Message frequency will vary based on your communication
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in consent is collected through a checkbox on our forms. Additional details regarding SMS usage, including opt-out instructions, are provided on our SMS Policy page.
4. How Your Information Is Stored
Information submitted through our website:
- Is transmitted securely
- May be stored within our website systems and/or email systems
- Is handled using encrypted email (SMTP) delivery
We take reasonable steps to protect your information, but no system can guarantee absolute security.
5. Third-Party Services
We use the following third-party services to operate our website:
- Google Site Kit (Google Analytics and Search Console) for website performance and usage insights
- Google reCAPTCHA to prevent spam and automated abuse
- WPForms Pro Geolocation to collect general location data for form submissions
These services may collect and process data according to their own privacy policies.
6. Cookies and Tracking
Our website uses cookies and similar technologies for basic functionality, analytics, and security.
A detailed cookie policy and consent management system is provided through our cookie compliance platform. You may adjust your cookie preferences through the consent banner displayed on our website.
7. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.
Information may only be shared when necessary to:
- Respond to your request
- Maintain website functionality
- Comply with legal obligations
8. Data Retention
We retain submitted information only as long as necessary to:
- Respond to your inquiry
- Maintain records of communication
You may request deletion of your information at any time (see Section 10).
9. External Services and Links
Our website may include links to external services, including a client portal operated through a third-party provider (Zoho).
These services are not hosted on our website and are governed by their own privacy and security policies. We are not responsible for the practices of third-party platforms.
10. Your Rights
You have the right to:
- Request access to the information we have collected about you
- Request correction of inaccurate information
- Request deletion of your personal data
To make a request, please contact us through our website contact form:
https://www.oc-enterprises.com/contact/
11. Geographic Scope
Our services are intended only for individuals and businesses located within the State of Connecticut, United States.
We do not market to or provide services to individuals located outside of the United States, including residents of the European Union or the State of California. As such, certain international or state-specific privacy regulations may not apply.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
